It’s All About the Customer’s Needs

We believe that as a service organization, our major concern is YOU, the client. Our qualified staff is committed to being responsive to our client’s total needs.

The analysis of your insurance needs involves forming a “business partnership” with you to fully identify your exposures. This partnership, in conjunction with our expertise, enables us to formulate the most accurate insurance coverage possibilities. This methodology allows us to configure the best insurance coverage at the lowest price for your specific needs.

The commitment to our client begins with a complete insurance review. We accumulate the necessary data about your company and its business offerings. Based on the accumulated data, we will market your business to our many select insurance carriers. We pair your business needs with the most appropritate insurance offerings from our many insurance carriers. Once we have quotes from the insurance carriers, we will assemble the options for your review. We will recommend coverages and demonstrate their benefits and limitations, helping you make the most intelligent insurance decision.

Finally, we feel so confident in our service standards that we provide each client with our written “Commitment to Service” contract. In this document, we outline the customer service standards that you can expect from us.

This includes, but is not limited to:

  • Business Income Analysis
  • Specialized Claim Service
  • Quarterly Insurance Checkup
  • Specifically Designed Loss Control Programs
  • Risk Financing Options
  • Videotaping Your Operation